Accuracy Guarantee
Service and Support

Customer service and support is an integral part of how we at Drop360 do business. Being able to talk to someone who understands your business and is able to take immediate action to solve whatever problem may arise is priceless, and with us, par for the course.

Our customers can contact us at any time by phone during business hours or by email at any time. All calls and concerns are addressed promptly and always to your satisfaction.

100% Order Pick-and-pack Accuracy Guarantee

We guarantee the accuracy of our pick and pack process. Your customers will receive exactly the goods that they ordered, every time. That’s a promise. Should a mistake occur, we will work immediately to fix it, refund you the pick and pack costs, and cover the costs of returned goods and of shipping the correct order to your customer.

Fast shipping

Orders received before 2 pm on business days will be shipped the same day. In all cases (excluding weekends and statutory holidays), orders will be shipped within a maximum window of 24 hours.

No hidden fees

We know that our success depends on your success! This is why we believe in simple, open and understandable billing, with no hidden fees. Everything is up front, and should you wish to terminate our services, you can do so at any time.

Drop360 believes in nurturing mutually beneficial relationships based on service, excellence and honesty. Our customers appreciate our impeccable service, fast turn-around, and the fact that we not only save them money, but also increase THEIR customer satisfaction!



5 Ways Local Shipping Benefits your Canadian Customers

  1. Eliminate costly shipping fees, duties and taxes
  2. Avoid customs clearance charges and delays
  3. Drastically reduce shipping time
  4. Provide an environmentally conscious alternative
  5. Enable customers to order and receive products from a trusted member of their own community

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How It Works

Automate your shipping procedures with a reliable third-party fulfillment center to lower costs and increase profits!

eCommerce

Grow your business by reaching online marketplaces like Amazon and eBay. Let Drop360 deal with packaging and shipping your products!

Frequently Asked Questions

Find answers to all of your questions about Canadian and international shipping, warehousing and delivery within Canada and worldwide.

Get Support

If you need a quote, have further questions or just want to talk to someone about your fulfillment options, we’re here for you!